Job Description

Job Posting: Billing Coordinator at Salt Lake Dental

Job Description

Salt Lake Dental is excited to announce a new opportunity within our dynamic team. We are currently seeking a skilled and dedicated Billing Coordinator to join our office. This full-time position is integral to the smooth financial operations of our practice, ensuring accurate and efficient management of our billing systems. As a pivotal role in our financial team, the Billing Coordinator is responsible for the effective handling of all dental billing and accounts receivable operations. Please note, this position is based in our local office and is not eligible for remote work.

Duties and Responsibilities

• Compile and submit insurance claims for dental procedures ensuring timely submission and payment.
• Monitor and manage accounts receivable to maintain healthy cash flow and avoid significant aged receivables.
• Process payments from both insurance companies and patients accurately and timely.
• Follow up on unpaid claims within standard billing cycle timeframe to maximize reimbursement.
• Address and resolve any discrepancies in billing, collaborating with insurance companies and patients to clarify any necessary information.
• Prepare and send out accurate patient statements.
• Ensure compliance with all relevant regulations regarding dental billing procedures.
• Manage patient inquiries regarding their accounts and resolve issues promptly.
• Maintain up-to-date knowledge of insurance provider changes, billing guidelines, and coding updates.
• Encourage and maintain a relationship of trust and respect with patients and staff members.
• Utilize dental office software to manage patient accounts and track billing processes.
• Generate financial reports for the dental office manager and dentist to review.

Requirements

• Proven experience as a Billing Coordinator in a dental setting.
• Strong understanding of dental billing procedures and insurance claim processes including knowledge of Current Dental Terminology (CDT) codes.
• Familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
• Excellent numerical skills with attention to detail and a high level of accuracy.
• Exceptional communication and interpersonal skills to handle sensitive financial information.
• Ability to multi-task and prioritize work effectively with minimal oversight.
• Demonstrated ability to follow through and resolve outstanding billing issues.
• Knowledge of handling Explanation of Benefits (EOBs) from various insurers.
• A commitment to upholding the highest standards of confidentiality and professionalism.
• Strong problem-solving skills to identify errors in billing and find appropriate solutions.
• Education: Minimum of a High School Diploma or equivalent; further certification in Medical Billing or Accounting will be considered an asset.

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