Customer Service Representative (Part-Time) - Night Shift Job at XPO Logistics, Salem, IL

R05obitqSndlYWFIK0lLdmtiMnhTRG9IN1E9PQ==
  • XPO Logistics
  • Salem, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Insight Global

Aircraft Technician Job at Insight Global

 ...activities during assigned shifts to ensure alignment with the daily flight schedule. A high level of technical expertise is essential,...  ...and release for flight ~5 years of experience in airplane operational and organizational processes in maintenance operations and/or... 

Disney Cruise Line

Automation Operator Job at Disney Cruise Line

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety... 

Tata Consultancy Services

ServiceNow ITOM tester Job at Tata Consultancy Services

 ...Must Have Technical/Functional Skills Develop and execute detailed test plans, test cases, and test scripts for ServiceNow ITOM modules. Perform functional, integration, regression, and performance testing for ITOM components such as: Discovery Service... 

RealReal inc.

Luxury Fashion Warehouse Specialist Job at RealReal inc.

A leading luxury resale marketplace is seeking a Fashion Product Handler to manage product distribution in their warehouse. This role requires attention to detail, strong organizational skills, and the ability to thrive in a fast-paced environment. The ideal candidate ...

KOHLER

Integrated Marketing Communications Lead - Kohler Ventures Job at KOHLER

 ...Job Description \n \n\n\n Integrated Marketing Communications Lead - Kohler Ventures \n \n Work Mode:Hybrid \n \n Location:Hybrid, 3 days/week onsite in Palo Alto, CA or New York City, NY Opportunity Kohler\nVentures is an independent company wholly...