Customer Service Representative (Part-Time) - Night Shift Job at XPO Logistics, Salem, IL

R05obitqSndlYWFIK0lLdmtiMnhTRG9IN1E9PQ==
  • XPO Logistics
  • Salem, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Vivalon

Special Needs Attendant Job at Vivalon

Job Description Job Description Description: Vivalon is a Marin-based nonprofit that has been serving the community for over 70 years. Recognized 10 times as one of the Best Places to Work in the North Bay , we are proud to foster a supportive, mission-driven...

Fcs Co

MN325m - Pediatric Surgeon Job at Fcs Co

 ...Job Description New! Pediatric Surgeon needed!! BC/BE in Pediatric Surgery required!! Competitive Salary and Benefits Package!! Possible Sign on Bonus! Tagged as: Physician How to Apply If you are interested and would like more information,... 

Daily Express

Heavy Haul Truck Drivers Open Deck Freight Job at Daily Express

 ...Express A Reliable Partner Since 1931 Highly skilled CDL drivers at Daily Express handle challenging open deck loads such as wind turbines, dozers, tractors, shovels, and continuous miners. Our team values your input with an open-door policy. As a noteworthy industry... 

DetaPent

Junior Data Analyst Job at DetaPent

&##128640; Hiring: Entry-Level Data Analyst &##128205; Location: Remote &##128188; Experience: 02 Years &##128338; Employment Type: Full-Time **Visa - F1 OPT, CPT, H4EAD, TN, GC We are looking for a motivated and detail-oriented Entry-Level Data Analyst... 

Marriott International, Inc

Loss Prevention Officer Job at Marriott International, Inc

 ...release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties...  .... We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength...