Job Description
Job Description
Job Description
Rose Paving is looking for a Dynamics 365 CRM Developer
Who are we
Rose Paving LLC leads the industry in providing complete parking lot management solutions to commercial and industrial properties nationwide. We offer a collaborative work environment where employees can contribute to impactful projects while enjoying opportunities for growth and development. With a rich 50-year history, their commitment to quality and client satisfaction makes it an exciting place to build a career.
What you'll be doing
- Oversee day-to-day operations of the Dynamics 365 CRM system, ensuring stability, security, and performance.
- Manage and optimize integrations with: PandaDoc, Custom-Built Invoice Approval System, Azure File Storage, Custom-Built Asset Management Tool, Maplytics, Experlogix CPQ, and Microsoft Dynamics 365 Business Central (via SmartConnect with AL Webhooks and custom BC Extensions).
- Provide Tier 2/3 user support, training, and documentation for internal stakeholders.
- Perform routine system monitoring, maintenance, and health checks.
- Ensure CRM solutions align with business strategies and effectively support operational workflows.
- Design, implement, and test backup and disaster recovery strategies.
- Collaborate with internal developers, Microsoft consultants, and business teams to deliver enhancements and new features.
- Maintain documentation for configurations, customizations, workflows, and integrations.
- Manage internal support tickets and resolve system issues proactively.
- Conduct training sessions and develop user guides to improve adoption and reduce support burden.
What skills and experience you'll bring to us
- Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent experience.
- 5–7 years of hands-on experience with Microsoft Dynamics 365 CRM.
- At least two full-cycle Dynamics 365 CRM implementation projects.
- Strong grasp of CRM principles, system administration, and business process mapping.
- Experience with REST/SOAP web services, AL Webhooks, and Microsoft Business Central integrations.
- Knowledge of Azure Active Directory and entitlement management.
- Experience working in an Agile/Scrum environment.
- Excellent analytical, problem-solving, and interpersonal communication skills.
Preferred Skills & Experience:
- Proficiency in: C#, .NET, JavaScript, TypeScript.
- Power BI experience, including data modeling and dashboard creation.
- Experience with Azure Event Hubs or similar Pub-Sub technology.
- Familiarity with tools like Scribe, SmartConnect, Editable Grids.
- Experience with AL language and Dynamics 365 Business Central extensions.
- Understanding of Unit testing and Test-Driven Development (TDD).
- SDLC documentation and complex architecture-driven solution experience.
- Mobile development and enterprise delivery experience (bonus).
- Experience upgrading Dynamics CRM 365 to a major release version.
Strongly Desired Qualifications
- Microsoft Certified: Dynamics 365 Fundamentals (CRM)
- Microsoft Certified: Power Platform Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
- Microsoft Certified: Power Platform Developer Associate
- Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
Why Join Us?
- Competitive Compensation: Along with a competitive salary, we offer comprehensive benefits, including health insurance (PPO or HSA), 401(k) matching, and paid time off.
- Opportunities for Advancement: We believe in promoting from within. If you're looking for long-term career opportunities, we provide clear paths for advancement based on your skills, performance, and ambitions.
- Team-Oriented Culture: We believe in collaboration. You'll work alongside a team of skilled professionals who are passionate about their work and committed to delivering the highest standards to our clients.
- Exciting Projects & Impactful Work: Be part of a company where your contributions make a real difference. We take on meaningful projects that challenge and inspire our team.
- Professional Development: We invest in your growth with training programs, mentorship opportunities, and resources to help you build your skills and career.
- A Fun & Supportive Environment: From team outings and company events to a positive day-to-day work atmosphere, we foster a workplace where people genuinely enjoy coming to work.
Job Posted by ApplicantPro
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