Job Description

Job Description

Job Description

A bit about us

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.  

The Impact You'll Have

• As the Event Manager, you support venue operations by serving as a key liaison between clients, planners, vendors, and internal venue teams. This role ensures that all event details provided by the client or event planner are accurately communicated, executed, and aligned with venue standards. This position will secure new contracts by showcasing the venue, providing tours, and working with prospective groups to get them to the contract signing phase. 

What You'll Do

• Serve as the primary venue point of contact once an event is contracted. 
• Communicate all event requirements—such as room layouts, AV needs, load-in/out times, and catering details—to relevant internal teams. 
• Maintain strong relationships with external planners, coordinators, and vendors while representing the venue professionally. 
• Receive final event specifications from the client or planner and ensure accurate translation into internal event orders. 
• Confirm venue capabilities, policies, and restrictions with clients to prevent misalignment. 
• Assist clients by providing venue-specific recommendations or requirements. 
• Coordinate room setup, breakdown, and transitions according to the specifications provided by the planner. 
• Align with operations, security, engineering, housekeeping, and other venue teams to ensure readiness. 
• Monitor event spaces before, during, and after events to ensure compliance with venue standards. 
• Facilitate vendor access (load-in/load-out scheduling, credentials, parking, site visits). 
• Conduct walkthroughs with planners and vendors to confirm event logistics. 
• Serve as the on-site venue representative during the event to support operational needs 
• Ensure all event activities follow venue policies, contracts, safety regulations, and fire codes. 
• Identify and escalate any risks or safety concerns to management promptly. 
• Provide exceptional customer service while staying within the scope of the venue’s responsibilities. 
• Troubleshoot venue-related issues and escalate non-venue matters to the planner as appropriate. 
• Maintain a calm, solution-oriented presence during high-volume or complex events. 
• Prepare internal documents including event orders, schedules, and diagrams. 
• Maintain event files, contracts, and communication records. 
• Support venue reporting, feedback collection, and post-event debrief documentation. 
• Cultivate and expand strategic relationships with brides, planners, and vendors 
• Develop multi-market partnerships that generate long-term recurring revenue and work to deepen existing relationships by connecting with new layers of departments and teams within each account.  
• Collaborate cross-functionally with Revenue, Marketing, and Operations to optimize pricing, positioning, and customer experience.  
• Coordinate internal resources to provide events with the best possible experience 
• Represent Placemakr and The Pennsylvanian at industry events and professional organizations 
• Network regularly to maintain visibility and drive lead generation.  
• Guide venue involvement in industry boards, associations, and conferences 
• Set clear, measurable goals with action plans by segment, region, and vertical.  
• Prioritize high-impact opportunities and optimize team resources accordingly.  
• Establish KPIs and reporting systems to track performance, forecast trends, and drive continuous improvement.  

What It Takes

• Bachelor's degree in hospitality, Business, Event Management or related field preferred 
• 3-5 years in venue operations, hospitality, events, or customer service  
• Clear communicator with strong organizational and multitasking skills 
• Ability to interpret event details and translate them into operational instructions 
• Proficient in event management software, CRM tools, diagrams, and Microsoft Office / Google Suite 
• Comfortable working nights, weekends, and holidays based on event schedule 
• Comfortable working in fast-paced, high traffic event environments 
• Ability to lift up to 25-40 lbs for light operational tasks 
• Passion for innovation in hospitality and an entrepreneurial spirit 
• Embody Placemakr’s values: You Own It. You Make It Better. You Treat People Right  

Our benefits & perks

Competitive Pay and Generous Stock Options  

Medical, Vision & Dental Insurance with options for Flexible Spending Accounts

Generous Paid Time-Off Program

Paid Parental Leave

Paid Life Insurance

401k + 4% employer matching program   

Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees

Plus, discounts to stay at select Placemakr properties all over the US

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.

We make it better.

We treat people right.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. 

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit 

If you don’t meet 100% of the above qualifications, we still encourage you to apply! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Contract work, Work at office, Remote work, Flexible hours, Night shift, Weekend work,

Similar Jobs