Benefits/Perks
Flexible Schedule
Great Work Environment
Competitive Compensation
Full time or job share part time
Job Summary
We are seeking a Front Desk Professional to join our team! At our Front Desk , you will be greeting customers and managing online inquiries by setting appointments for our designers. A pleasant phone voice and personality is essential. The ideal candidate has a strong background in customer service and leadership and a positive attitude.
Responsibilities
Create and implement both short and long-term goals for the company and the front desk staff
Handle scheduling and time off requests for staff working the front desk
Set a service standard and lead by example, providing exceptional customer service to all guests
Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
Work closely with the rest of the team to provide the highest level of customer service
Coordinate with staff and the community to create partnerships and host events
Qualifications
Previous customer service experience
Strong communication and interpersonal skills
Excellent customer service skills
Attention to detail
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