Job Description
POSITION SUMMARY
The leasing agent is responsible for all tasks assigned by the Property Manager and is expected to uphold all Company policies and values. The general areas of responsibility include assisting in the achievement of the Property’s annual budget plan. The leasing agent is responsible for leasing apartments and understanding the accounting functions related to the process. The agent is expected to implement and initiate strategic outreach marketing plans and campaigns to assist the Property Manager in leasing apartments. Must communicate ideas and information in an organized, clear, and concise manner, both verbally and in writing. Must have the ability to learn new theories and techniques and integrate them with existing bodies of knowledge and experiences.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Inspect vacant apartments for readiness on a routine basis; Inspect vacant unit prior to the new resident moving in; Report any deficiencies to the Property Manager and Maintenance Supervisor
•Inspect the marketing tour path each morning and throughout the day; Report any deficiencies or items of concern to the Property Manager in a timely manner
•Inspect Model apartments daily to ensure that they are in marketable condition; Report any deficiencies to the Property Manager
•Provide property information related to leasing and marketing of the property to prospects who are interested in leasing; tour prospective residents and lease units
•Prepare market survey
•Become knowledgeable of the surrounding market and competitors
•Prepare and review lease paperwork with all new and renewing residents
•Complete timely follow up on all prospects per the company policy
•All other duties as may be assigned
Leasing Agents will perform all of their duties in compliance with federal and state laws pertaining to the Apartment Industry and Fair Housing.
QUALIFICATIONS
•Sales experience, preferably in the apartment industry
•Customer Service experience
•High School degree
•Strong commitment to company goals and values
•Friendly and courteous personality; Pleasant attitude to all prospects, residents and associates
•Excellent communication and listening skills; Ability to read and write
•Ability to professionally interact with people
•Strong customer service skills
•Strong marketing skills, outgoing, self-starter, creative
•Ability to continually close on prospects and lease apartments
•Ability to learn and work on various types of computer software programs including but not limited to: Yardi, Microsoft Outlook, Blue Moon, credit screening software, Excel and Word.
•Ability to pass a mystery shopping report based on the company criteria.
•Ability and desire to perform outreach marketing for the community as needed.
•Analytical skills required.
•Detail oriented and ability to multi-task is required.
•Be committed to the success of each associate as a member of the team.
•Must have reliable transportation and valid drivers license in states requiring license to operate golf carts.
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