Job Description

divh2Job Title: Clerical Associate/h2pThe Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well-being for New York City families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognizes their power and is given the opportunity to reach their full health and development potential. We encourage qualified applicants with demonstrated commitment to social justice, particularly racial, gender, and LGBTQ equity to apply. Duties will include but not limited to: process referrals in NYEIS/EI Hub, retrieve case record information in NYEIS/EI Hub, create electronic child case records, prepare documents using Word and Excel, prepare emails in Outlook. Preferred skills: ability to monitor timelines and work under pressure to address regulatory deadlines, clerical skills (e.g. copying, scanning, upload/attach, filing and mailing), computer skills, excellent phone etiquette and customer service skills, excellent communication skills, both verbal and written, demonstrate flexibility when office assistance is required for execution of EIP processes./ppWhy you should work for us:/pp- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Educations website./pp- Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, additional health, fitness, and financial benefits may be available based on the positions associated union/benefit fund, a public sector defined benefit pension plan with steady monthly payments in retirement, a tax-deferred savings program, and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers./pp- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home./pp- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work./ppThe NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549./p/div

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