Job Description

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Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. Were looking for an Order Processing Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team youd like to join, read on!

Position Overview

We are seeking a detail-oriented and proactive Order Processing Specialist to join our team. In this role, you will be instrumental in ensuring that orders are placed correctly and that the inventory system reflects those orders accurately. Youll also follow up on those orders to ensure that vendors have received them and that shipments are on time, so that you can easily provide status updates to the sales teams and to customers. If you thrive in a fast-paced environment, working with numerous departments of an organization, and are passionate about delivering exceptional service, this position is for you!

Key Responsibilities

• Receiving orders through SalesForce for Managed IT and Image & Print product, then creating orders in SalesPad (experience using these systems, or similar CRM and order management systems, a plus)
• Transferring items within our inventory system to the correct branch locations warehouse
• Making sure that all sales have been credit-approved and that all administrative steps followed so that customers can be properly billed
• Becoming an expert in the equipment we sell so that you know what an ordered item is and how it should be priced
• Keeping our inventory perfectly accurate and up-to-date
• Checking previous-day transaction reports and making any necessary adjustments based on those reports
• Tracking and managing used and demo equipment orders and location within our companys inventory system
• Communicating clearly and proactively with AR and branch locations so that the job gets done right

Qualifications

• Proven experience in order processing, inventory management, or a related field is preferred.
• Independent and proactive
• Strong organizational skills and attention to detail.
• Excellent communication abilities, both written and verbal.
• Proficiency with office software and systems (e.g., SalesPad, SalesForce, Microsoft Teams).
• Ability to multitask and manage time effectively in a dynamic work environment.
• A proactive approach to problem-solving and customer service.

Unlike most technology companies, Les Olson has been in business for over 65 years. Were a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.

Work/life balance isnt just a meaningless buzzword at Les Olson. We are protective of our employees personal time and make sure they have the resources they need to care for themselves and their families.

We offer

• Paid Time Off
• Sick Days
• Paid Holidays
• Life Insurance
• Local Volunteer Opportunities

Job Type: Full-time, in-person

Visit our website: lesolson.com

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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