Job Description
Customer Management Systems
Sanford, FL, US
$14 – $18+ / hr (Hourly + Bonus + Commission per Lead)
Full-Time
About the Role
We’re growing our sales team and are looking for a Sales Development Representative (SDR) to join us in our Sanford office. This is a full-time role with no weekends or major holidays , a casual work environment, and zero selling pressure .
As an SDR, you’ll be the first point of contact with automotive dealerships in our existing database. Your focus will be simple: connect, start the conversation, and offer them a no cost, no obligation evaluation of their team . Just get them interested and our Sales team will do the rest.
If you’re someone who enjoys talking with people, thrives in a supportive atmosphere, and wants steady hours without the weekend grind, this role is a perfect fit.
What You’ll Do
● Make outbound calls to dealerships in our database.
● Introduce our services and offer a free trial— no selling involved .
● Represent a company with an excellent reputation in the automotive industry.
● Work closely with our sales team to support growth.
Why You’ll Love It Here
● Work-Life Balance : 9:00 a.m. – 5:30 p.m., Monday–Friday.
● No Weekends or Major Holidays —ever.
● Casual Dress : Leave the suit and tie at home.
● Low Stress Environment : Friendly, supportive team with ongoing training.
● Growth Opportunity : Learn the foundations of sales development in a growing company.
Compensation
● $14.00 / hr base pay
● Weekly bonus + commission per lead
● Average earnings: $14 – $18+ / hr depending on performance.
Company DescriptionCustomer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner.
We are the highest rated training company in the Automotive Industry with a 4.9 start rating and over 350 reviews. After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. He wanted to change the way salespeople treated potential customers so he developed phone skills training to teach salespeople how to treat customers like people instead of a sale. Since 2009 CMS has trained over 10,000 salespeople nationwide. By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. Utilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries. The Customer Management Systems workforce utilize a state of the art computer/telecommunications capability and modern facilities to provide over 100,000 survey calls for over 60 client companies each month. Each CMS employee recognizes that he or she represents the client and that he or she is responsible for developing a positive survey experience with each survey contact. To insure the high quality of the survey experience, each CMS employee is trained on the latest surveys, tools and software. Employees are monitored on an ongoing basis to insure quality and consistency. Survey results are recorded real time in the CMS data base, and all CMS clients have immediate access to survey results through this website. The mission of every Customer Management Systems Employee is to execute each survey contact in a professional manner as a representative of the CMS client, to insure that each survey contact results in a positive survey experience for the individual contacted, and to provide each CMS client with timely and accurate customer feedback.Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. \r\n\r\nWe are the highest rated training company in the Automotive Industry with a 4.9 start rating and over 350 reviews.\r\n\r\nAfter working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. He wanted to change the way salespeople treated potential customers so he developed phone skills training to teach salespeople how to treat customers like people instead of a sale. Since 2009 CMS has trained over 10,000 salespeople nationwide.\r\n\r\nBy working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. \r\n\r\nUtilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries. \r\n\r\nThe Customer Management Systems workforce utilize a state of the art computer/telecommunications capability and modern facilities to provide over 100,000 survey calls for over 60 client companies each month. Each CMS employee recognizes that he or she represents the client and that he or she is responsible for developing a positive survey experience with each survey contact. To insure the high quality of the survey experience, each CMS employee is trained on the latest surveys, tools and software. Employees are monitored on an ongoing basis to insure quality and consistency. Survey results are recorded real time in the CMS data base, and all CMS clients have immediate access to survey results through this website.\r\n\r\nThe mission of every Customer Management Systems Employee is to execute each survey contact in a professional manner as a representative of the CMS client, to insure that each survey contact results in a positive survey experience for the individual contacted, and to provide each CMS client with timely and accurate customer feedback.
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