Job Description

Overview

Salesforce Administrator with at least one year of experience will play a crucial role in managing and optimizing our Salesforce platform. Responsibilities include configuring and customizing Salesforce to meet organizational needs, collaborating with stakeholders to gather requirements and implement process improvements, and ensuring data integrity and accuracy. You will also provide end-user support, troubleshoot technical issues, and stay up-to-date with the latest Salesforce features and best practices. Strong technical skills, analytical mindset, and excellent communication are essential to drive user adoption and enhance business performance.

Salesforce Administrator Responsibilities Include

• Customize and configure Salesforce to meet organizational needs, including creating custom objects, fields, workflows, and validation rules.
• Collaborate with stakeholders to gather requirements and implement solutions to improve processes and productivity.
• Implement system enhancements and drive continuous improvement initiatives.
• Manage user profiles, roles, permissions, and security settings in Salesforce.
• Perform regular data maintenance tasks, including data cleansing, de-duplication, and data import/export.
• Ensure data integrity and accuracy by identifying and resolving data quality issues.
• Develop and maintain Salesforce reports and dashboards to provide insights into sales and business performance.
• Monitor system performance and troubleshoot technical issues.
• Provide end-user support, including troubleshooting user issues, answering questions, and resolving system-related problems.
• Stay up to date with new Salesforce features, releases, and best practices.
• Perform other job-related duties as assigned.

Experience, Education, Skills, Abilities Requested

• Bachelors degree in information technology, software development, or other related field, and at least one (1) year of Salesforce experience or an equivalent combination of education and experience.
• Salesforce certifications (i.e., Salesforce Administrator, Advanced Administrator) preferred.
• Knowledge of Microsoft Office products.
• Excellent technical skills.
• Excellent analytical and organizational skills.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills, including the ability to interact with internal and external customers and team members.
• Ability to research and evaluate new technologies.
• Must pass pre-employment qualifications of Cherokee Federal.

Compensation & Benefits

Estimated Starting Salary Range for Salesforce Administrator: pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Company Information

Cherokee Nation Business is the parent company for Cherokee Federal that provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNB is part of Cherokee Federal a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

#CherokeeFederal

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal and Compliance

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Business Consulting and Services

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