Senior Optimization Consultant (San Francisco) Job at Airwallex, San Francisco, CA

R2R4bi9UZHdjS1NNK29xbmxyeTJSVEFINkE9PQ==
  • Airwallex
  • San Francisco, CA

Job Description

Overview

Join to apply for the Senior Optimization Consultant role at Airwallex .

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide including Brex, Rippling, Navan, Qantas, SHEIN and many more with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Location

Based in New York.

The Team

The Merchant Services team at Airwallex focuses on providing seamless payment solutions to businesses of all sizes. We help clients efficiently process transactions, manage payments, and grow their sales globally by delivering innovative products and exceptional support.

What Youll Do

As a Senior Optimization Consultant, your role is to provide expert knowledge and insights to Airwallexs largest merchants. You will collaborate with internal stakeholdersincluding Account Managers, Product Managers and Data Scientiststo uncover opportunities to improve authentication and fraud. You will educate Airwallex merchants and internal teams on major trends in our key customers payment performance and create actionable plans to improve performance and integrations. You may also support engagements with external partners (e.g., card issuers).

Responsibilities

  • You will gather insights through data analysis and industry knowledge that allow us to identify opportunities to improve our customers payment performance
  • You will design and deliver a standard methodology to improve payment performance, updating this as we learn more about our customers and their payments
  • You will lead discussions with customers on their existing payment performance, opportunities to improve and requirements to implement
  • You will train internal stakeholders (e.g., Sales teams) on how to lead discussions with customers and prospects, providing them with tooling as required
  • You will liaise with our Product teams to ensure that they understand customer feedback and incorporate your learnings into their roadmaps
  • You will support engagements with external stakeholders (e.g., card issuers)

Who You Are

Were looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Requirements

  • Outstanding professional and academic record of achievement
  • Prior experience in payments
  • Comfort with SQL
  • Intellectual curiosity: you want to understand our customers problems inside-out and to know how our product can help to solve them
  • Adeptness at bringing structure to ambiguous, fast-moving problem spaces
  • A love of working with data and get excited about demonstrating our impact - you should have significant analytical experience
  • Brilliant communication skills; you are equally at ease across verbal and written communications and comfortable presenting to clients/external stakeholders
  • Comfort working cross-functionally with stakeholders at varying levels of seniority

Preferred Requirements

  • Proficiency in BI tools (e.g., Looker, BigQuery), and/or statistical software
  • Experience as an optimization consultant in another payments company

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We dont regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Compensation

Compensation Range: $133.6K - $215K

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Consulting
  • Information Technology
  • Sales
#J-18808-Ljbffr

Job Tags

Full time, Worldwide,

Similar Jobs

Buckle

Seamstress/Tailor Job at Buckle

 ...Seamstress/Tailor The Seamstress/Tailor position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." The Seamstress/Tailor performs a variety of operational tasks to support the execution... 

Global Medical Response Inc

Regional Director of Flight Operations - Region 1 Job at Global Medical Response Inc

 ...federal, state, and the certificate holders regulatory compliance with regard to aviation matters. Advises and keeps corporate flight operations management advised on operational control issues concerning the certificate holders aircraft and pilot in the region. Works... 

Lohman Helicopter LLC

Part 135 Utility Helicopter Chief Pilot Job at Lohman Helicopter LLC

 ...qualified and experienced individual to serve as Chief Pilot (FAR 119). This leadership role is responsible for all aspects of flight operations conducted under Part 91/133/135/137, ensuring strict compliance with FAA regulations, company policies, and high safety... 

JCPenney

Fitter/Tailor - Town Center of Virginia Beach Job at JCPenney

 ...General Description Overview The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers. As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise... 

Syntricate Technologies

ServiceNow Full stack Developer Job at Syntricate Technologies

 ...Servicenow Full Stack Developer The Developer will work in a virtual team setting on various projects and take requirements/stories and build them on the ServiceNow platform. An understanding of the various ServiceNow Products (ITSM, ITBM, HR, IRM/GRC, SecOps, etc....