Job Description

Job Description

Overview

The General Manager for the Playa Vista location of Winsome is responsible for facilitating daily operations of the cafe. He/she will work closely with the culinary and front of house teams and report directly to the two co-owners. Schedule is generally M-F daytime, although there is an occasional need on the weekends.

Essential Functions Include:

• Works the floor supporting baristas and bartenders
• Scheduling and payroll
• Orders supplies
• Upholds the highest standards of hospitality and service constantly
• Maintains a positive attitude to all guest and internal inquiries, ensuring a timely resolution
• Maintains effective communication with ownership
• Demonstrates positive leadership characteristics
• Manages team in accordance with all company policies, procedures, and standards and local, state, and federal law as applicable
• Ensures a safe and secure working, and dining environment for all team members and guests
• Take immediate action to resolve problems that are encountered on property, ensuring that Department Heads are actively involved and assisting as necessary
• Physically tour and visually inspect property on a daily basis monitoring property condition, cleanliness, and quality of product and service throughout the property
• Manages operations efficiently and effectively within the restaurant’s fiscal and operational guidelines
• Comply with local, state and federal health department standards and comply with occupancy limits
• Meet and/or exceed financial obligations and profitability through overseeing and actively participating in sales, labor productivity, cost control, and effective purchasing including anticipating revenue/cost problems and managing the timing of discretionary expenditures

Qualifications:

• Previous experience managing employees
• Barista experience is key
• High proficiency with MS Office Suite, particularly Excel, and POS
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals
• Capable of setting priorities, planning, organizing, delegating, and controlling processes
• Flexibility and openness to change course according to the needs of the business
• Excellent communications and interpersonal skills
• Strong management, organizational, and data analysis skills

Job Type: Full-time

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