Customer Success Manager - Spanish Speaking Job at Datadog, Boston, MA

RzlwZzl6UjBlS1dOK0lxamtyRzNUVHNBN2c9PQ==
  • Datadog
  • Boston, MA

Job Description

Customer Success Manager - Spanish Speaking As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: Fluent in Spanish A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:

$86,000 — $118,000 USD

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Datadog

Job Tags

Contract work, Work at office,

Similar Jobs

Extra Space Storage

Store Manager (New York) Job at Extra Space Storage

 ...Accurate Pay Scale: $19.00 - $20.00 Bilingual Spanish preferred. Located in Cypress, TX The Store Manager oversees the daily operations of one or more selfstorage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards... 

Kenan Advantage Group

OTR Company and Owner Operator Truck Drivers Job at Kenan Advantage Group

 ...Pittsburgh, PA ! We're looking for experienced Company Drivers and Owner Operators ready to hit the road with a carrier that values your time and...  ...and our drivers. At M.C. Tank, youre more than a truck number; youre part of the family. If you're looking for a long... 

Farmers Insurance District 37

Insurance Sales Agent Job at Farmers Insurance District 37

 ...Job Description Job Description We are seeking an Insurance Sales Agent to join our team! This exciting opportunity will allow you to be mentored by one of the top agents in the state. You will be responsible for helping people insure what matters most to them by... 

Stability Healthcare

Travel Home Health & Hospice RN Job at Stability Healthcare

 ...Description Stability Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in Asheville, North Carolina....  ...with patients of various ages and backgrounds who require daily care in their homes. Most of our patients are elderly and/or terminally... 

Presbyterian Homes & Services

Nursing Assistant / CNA / NAR - LTC & TCU Job at Presbyterian Homes & Services

 ...Boutwells Landing Nursing Assistant Boutwells Landing is seeking Nursing Assistants (NAR/CNA/Resident Assistant) to join our team in Long...  ...for with dignity. Qualifications Caregiving experience preferred but applicants without experience will still be considered...